cancel
Showing results for 
Search instead for 
Did you mean: 
Sahilraa96
New member
1 0 0 0
Message 1 of 2
100
Flag Post

Not able to connect with 5ghz wifi

HP Recommended
Db-1059au
Microsoft Windows 10 (64-bit)

RTL8723BE-VB 802.11b/g/n is my wifi adaptor but i am unable to connect with 5ghz wifi. Not showing on my wifi list. Only 2.4 ghz is getting connected. Olz help

1 REPLY 1
iomare
Level 15
Level 15
12,177 12,114 2,420 4,944
Message 2 of 2
Flag Post
HP Recommended

Hi,

b/g/n can only connect to the 2.4GHz network. To connect to the 5GHz networ you need an ac/b/g/n module or a USB dongle.

So you can either replace the network module.

Your notebook has only one antenna so you need to find an ac module with a single antenna

Ex

Realtek RTL8821CE 802.11ac 1 × 1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supporte

https://www.ebay.com/itm/L17365-005-RTL8821CE-OEMHP-WIRELESS-BLUETOOTH-CARD-15-DA-15-DA0032WM-CA73-7...

 

On page 50 of service manual you can see the steps to replace the module

http://h10032.www1.hp.com/ctg/Manual/c06719946

 

or you can get a wifi USB dongle

Ex:

https://www.amazon.com/TP-Link-Mini-Wireless-Supports-10-9-10-14/dp/B07PB1X4CN/ref=sr_1_4?dchild=1&k...

 

Hope it helps.

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation