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‎09-09-2022 08:27 AM

HP Recommended
Product: HP Notebook - 14-ck2018tu
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have a HP laptop, product number is 14-ck2018TU and Operating system : Microsoft Windows 10( 64-bit)

I am facing WIFI 5 Ghz issue.

My laptop is not showing 5 Ghz WIFI networks, it is not issue of network, I have another device which is connecting 5 Ghz WIFI.

Kindly let me know , Does my model come with a 5ghz WIFI ? if yes, how can i connect 5 Ghz WIFI connection.

 

Thanks & Regards

RK

Category:
2 people had the same question
1 REPLY 1

‎09-09-2022 10:30 AM

HP Recommended

Hi:

 

Below is the link to the parts list for your notebook.

 

HP PartSurfer

 

According to the parts list, it comes with a Realtek RTL8723DE Wi-Fi adapter, which is only a single band adapter that works on the 2.4 GHz Wi-Fi band.

 

That is why it cannot connect to any 5.0 GHz Wi-Fi networks.

 

Specs on the Wi-Fi adapter:

 

RTL8723DE - REALTEK

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