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‎01-03-2017 03:15 PM

HP Recommended
Product: M6K54AV
Operating System: Microsoft Windows 10 (64-bit)

I'm having an issue with the battery not charging.  If I remove the battery and then re-install it, then it will charge.  My Notebook is 16 months old.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-04-2017 01:57 PM

HP Recommended

Just completed the suggested down load so we'll see if that works.  Right now the note book is charging but I removed the battery and then re-installed it yesterday.  I'm hoping the down load works long term.  Usually the battery removal trick only works for a day or two.  Thanks for your help.

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3 REPLIES 3

‎01-03-2017 05:06 PM

HP Recommended
@Pete-70 wrote:

I'm having an issue with the battery not charging.  If I remove the battery and then re-install it, then it will charge.  My Notebook is 16 months old.

There have been quite a few BIOS updates for this model.  Please download and run the HP BIOS Update and see if that resolves your issue.  You can download the update here: http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Pavilion-15-ab000-Notebook-PC-series/77...

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‎01-04-2017 01:57 PM

HP Recommended

Just completed the suggested down load so we'll see if that works.  Right now the note book is charging but I removed the battery and then re-installed it yesterday.  I'm hoping the down load works long term.  Usually the battery removal trick only works for a day or two.  Thanks for your help.

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‎01-07-2017 03:13 PM

HP Recommended

Looks like the suggested down load has worked, the lap top has been charging properly.  Thanks so much for your help.

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