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Uri4
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On restart, my wifi connection shows no internet access. I disconnect and reconnect and all is good

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HP ENVY x360 Laptop - 15-ed0003ca
Microsoft Windows 10 (64-bit)

I run my wifi on a dual band router with the bands split into two wireless networks.  I didn't have this problem with my previous laptop (this one is brand new).  Whenever I restart this laptop even from sleep, the network connection shows no internet connection.  I quickly disconnect and connect to the other available network and I'm back on the internet.  How can I solve / automate this?  This is no internet connection problem on the router's end.  its simply this laptop is not reconnecting on startup.

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Riddle_Decipher
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@Uri4 Here's a few steps that should help resolve this issue once and for all:


Reset IP/ TCP

  1. Press and hold the button “Windows” and the button “X”.
  2. From the menu that shows up, you will need to left click or tap on the “Command Prompt (admin)” icon.
  3. Now that you have the command prompt with administrative rights in front of the screen you will need to write the following command: “netsh winsock reset catalog” without the quotes.
  4. Press the “Enter” button on the keyboard.
  5. Write the following command: “netsh int ip reset reset.log hit” without the quotes.
  6. Press the “Enter” button on the keyboard.
  7. Now you will need to restart your Windows 10 operating system.
  8. Check and see if you still cannot connect to your wireless network.

Set WLAN Autoconfig to Automatic

  1. Left click or tap on the “Start” button.
  2. In the Start window you need to write the following: “services.msc” without the quotes.
  3. When the search is finished, left click or tap on the “services.msc” icon that pops up.
  4. Now you have a “Services” window in front of the screen.
  5. Look on the right side panel in this window for “WLAN Autoconfig”
  6. Right click or hold tap on the “WLAN Autoconfig” feature.
  7. Left click or tap on the “Properties” feature for the “WLAN Autoconfig” option.
  8. Left click or tap on the “General” tab situated in the upper side of the “Properties” window.
  9. On the right from the “Startup type”, you will need to left click on the drop-down menu and select “Automatic” feature.
  10. Left click or tap on the “Start” button in this window.
  11. Left click or tap on the “Apply” button.
  12. Left click or tap on the “OK” button.
  13. Close all the windows you opened so far and reboot your Windows 8.1 or Windows 10 device.
  14. Check to see if you have your wireless up and running again.

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

View solution in original post

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Riddle_Decipher
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@Uri4 Here's a few steps that should help resolve this issue once and for all:


Reset IP/ TCP

  1. Press and hold the button “Windows” and the button “X”.
  2. From the menu that shows up, you will need to left click or tap on the “Command Prompt (admin)” icon.
  3. Now that you have the command prompt with administrative rights in front of the screen you will need to write the following command: “netsh winsock reset catalog” without the quotes.
  4. Press the “Enter” button on the keyboard.
  5. Write the following command: “netsh int ip reset reset.log hit” without the quotes.
  6. Press the “Enter” button on the keyboard.
  7. Now you will need to restart your Windows 10 operating system.
  8. Check and see if you still cannot connect to your wireless network.

Set WLAN Autoconfig to Automatic

  1. Left click or tap on the “Start” button.
  2. In the Start window you need to write the following: “services.msc” without the quotes.
  3. When the search is finished, left click or tap on the “services.msc” icon that pops up.
  4. Now you have a “Services” window in front of the screen.
  5. Look on the right side panel in this window for “WLAN Autoconfig”
  6. Right click or hold tap on the “WLAN Autoconfig” feature.
  7. Left click or tap on the “Properties” feature for the “WLAN Autoconfig” option.
  8. Left click or tap on the “General” tab situated in the upper side of the “Properties” window.
  9. On the right from the “Startup type”, you will need to left click on the drop-down menu and select “Automatic” feature.
  10. Left click or tap on the “Start” button in this window.
  11. Left click or tap on the “Apply” button.
  12. Left click or tap on the “OK” button.
  13. Close all the windows you opened so far and reboot your Windows 8.1 or Windows 10 device.
  14. Check to see if you have your wireless up and running again.

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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Uri4
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Looks like the first option worked.  

 

The second stage led me to the services window where wlan was already set as automatic, but i thought i'd check it out anyway.  Thank you so much for you help.

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praveen196
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@Uri4

 

Thank you for the update.

 

We are happy to hear that the provided solutions worked for you.

 

In the future, if you have any other concerns. please get back to us. We will assist you.

 

Have a nice day!!

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