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11-04-2024 12:36 PM
El dispositivo PCI\VEN_10EC&DEV_5229&SUBSYS_21F7103C&REV_01\4&23c471c0&0&0013 requiere más instalación.
ACPI\ASD0001\2&DABA3FF&0
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Accepted Solutions
11-04-2024 02:33 PM
Hi, @dmc1502
You need this driver for the PCI\VEN_10EC&DEV_5229 device:
Realtek Card Reader Driver
https://ftp.hp.com/pub/softpaq/sp73001-73500/sp73188.exe
You have to manually install the driver for the ACPI\ASD0001\2&DABA3FF&0 device that I zipped up and attached below:
To install, download and unzip the file I attached to its folder. Do not do anything with the files in the folder.
Go to the device manager and click on the ACPI\ASD device needing the driver.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.
Make sure that the Include Subfolders box is checked, and the driver should install.
Then restart the PC.
11-04-2024 12:37 PM
Hi @dmc1502
Hope you are doing fine!
Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.
We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.
Thank you for your understanding.
Regards
11-04-2024 02:33 PM
Hi, @dmc1502
You need this driver for the PCI\VEN_10EC&DEV_5229 device:
Realtek Card Reader Driver
https://ftp.hp.com/pub/softpaq/sp73001-73500/sp73188.exe
You have to manually install the driver for the ACPI\ASD0001\2&DABA3FF&0 device that I zipped up and attached below:
To install, download and unzip the file I attached to its folder. Do not do anything with the files in the folder.
Go to the device manager and click on the ACPI\ASD device needing the driver.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.
Make sure that the Include Subfolders box is checked, and the driver should install.
Then restart the PC.