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HP Recommended
17-ae151nr
Microsoft Windows 10 (64-bit)

I can not pair my iPhone 6 to my brand new laptop.

 

Bluetooth is on both on my laptop and my iPhone.

 

When I click on the Device name for my laptop on my iPhone I get the following pop up:

 

Pairing Unsuccessful

(Name of my laptop) is

not supported.

 

Another have a fix for this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I just checked YouTube and the answer was here:

 

https://www.youtube.com/watch?v=rMy9jry7St0

 

So much for my HP NO support that comes with my brand new laptop.

View solution in original post

6 REPLIES 6
HP Recommended

@JazzyJeffJaxwrote:

I can not pair my iPhone 6 to my brand new laptop.

 

Bluetooth is on both on my laptop and my iPhone.

 

When I click on the Device name for my laptop on my iPhone I get the following pop up:

 

Pairing Unsuccessful

(Name of my laptop) is

not supported.

 

Another have a fix for this?


Hi,

 

Ive been browsing Apple Support Forums for quite sometime now and this Bluetooth issue is a known issue for iPhone 6. However upon scouring HP Forums, I found a link that might help you with your dilemma. Hope it works though.

 

https://h30434.www3.hp.com/t5/sprocket/Unable-to-connect-Bluetooth-to-iPhone/td-p/6064596

Credits goes to @Spectre_Envy

 

Additional links that might help you

https://h30434.www3.hp.com/t5/sprocket/Can-t-pair-to-iphone-6/td-p/6034294

 

Regards,

ichi

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


HP Recommended

Thank you for the response.

 

The Sprocket is a wireless printer.  I am trying to pair to a laptop. 

HP Recommended

Sorry, My mistake.

 

Please check this steps and check if it'll work

 

1. Right click on Start and select Run, type services.msc and press Enter.

2. Search for Bluetooth Support Service and double click on it.

3. Click on General type, select Automatic under Startup Type.

4. Check if the issue is resolved, if not restart the system and check.

 

Source: https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings-winpc/iphone-wont-connec...

 

Kindly visit the source link for more info

 

Regards,

ichi

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


HP Recommended

I just checked YouTube and the answer was here:

 

https://www.youtube.com/watch?v=rMy9jry7St0

 

So much for my HP NO support that comes with my brand new laptop.

HP Recommended

I have the same issue, I"m on an Iphone 6s Plus.  What was the solution that you found?  The only difference that I can see is hitting Pair and Connect at the same time but that didn't work for me.  

HP Recommended

What really works .... just didi it

you have to start the pairing on the Windows box

so go to bluetooth

klick on find new connections

thenn klick on your phone

it will connect to the phone where you have to accept the connection (and if you are paranoid check the code too)

there you go ... connected

enjoy

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