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‎01-23-2019 05:24 AM - edited ‎01-23-2019 05:26 AM

HP Recommended

My Pavilion g6 1331-sa laptop used to have Bluetooth working. Now i cannot find any reference to Bluetooth in Device Manager and no bluetooth icons in the Taskbar tray. I have been to the HP driver download facility and tried downloading various drivers for this model and serial number (5CD1515ML0), e.g. Atheros Bluetooth, Realtek Motorola Bluetooth 3.0+HS Driver, but this does not solve it. The problem may have begun after I reloaded Windows 7 (64-bit) at the end of last year. I have seen other similar problems posted for Pavilion g 1300 series apparently 'losing' the bluetoth capability. Also I think I had the same problem a couple of years ago and somehow managed to solve it but cant remember how! Please advise how I might fix this . . . 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-23-2019 07:15 AM

HP Recommended

Hi:

 

Below is the link to the product specs page for your notebook.

 

https://support.hp.com/gb-en/document/c03125593%

 

It never had built in bluetooth networking capability, or that feature would have been listed along with the 802.11 b/g/n wireless connectivity specification.

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1 REPLY 1

‎01-23-2019 07:15 AM

HP Recommended

Hi:

 

Below is the link to the product specs page for your notebook.

 

https://support.hp.com/gb-en/document/c03125593%

 

It never had built in bluetooth networking capability, or that feature would have been listed along with the 802.11 b/g/n wireless connectivity specification.

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