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NeedlesOne
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Poor Wi-Fi performance on HP Spectre X360 13

HP Spectre x360 Convertible 13-aw0xxx
Microsoft Windows 10 (64-bit)

I've just purchased the device and I'm quite frustrated with the wi-fi issues I'm having. Below you can see Speed test runs: first - laptop, second - Pixel 3. What should I do in order to fix this poor performance out of the box?

SpeedTest HP.pngSpeed test - Pixel 3.png

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Poor Wi-Fi performance on HP Spectre X360 13

Hello, the difference on download appears to me not normal if you have been on the same distance to your router.. Do you have updated all drivers (except the BIOS) with HP Support Assistant?? 

If yes, please right click on "computer" and clic to "manage". In left go to "devices manager" and duplicate clic on "networks" section to see inside. And tell me all your network cards.

I am former Expert from French Community, and I am doing my best to help you with your question.
NeedlesOne
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Poor Wi-Fi performance on HP Spectre X360 13

Thanks, Fanordi. Here is what I have under Network node:

Annotation 2020-01-24 165200.png

By the way, I did all the steps from the HP support site regarding Troubleshooting of networking issues and reinstalled the Wi-Fi adapter.

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Poor Wi-Fi performance on HP Spectre X360 13

If you have the same problem I recommend to you to install the last version of your Wi-Fi driver here: 

Download

I am former Expert from French Community, and I am doing my best to help you with your question.
NeedlesOne
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Poor Wi-Fi performance on HP Spectre X360 13

It definitely got better now. Thanks for the suggestion! SpeedTest HP 2.pngScreenshot_20200124-180014.png

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NeedlesOne
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Poor Wi-Fi performance on HP Spectre X360 13

Apparently the driver was not the cause. I'm back with download speeds capped at 10 Mbps on the laptop, whereas Pixel 3 gets it over 50 Mpbs. Same network, same frequency.

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Poor Wi-Fi performance on HP Spectre X360 13

Hello, it is not normal if the problem has solved last time.. You can try to uninstall all your drivers by right clic on this in the device manager. Select the box to delete all driver if available, click OK and restart the PC. 

I am former Expert from French Community, and I am doing my best to help you with your question.
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