Poor wifi signal

[Hridayesh]

Hello,

I have this laptop and the wifi was working perfectly fine. After i changed my keyboard my wifi started detoriating.

My wifi shows weak signal and most of the times it does not even show my wifi name. I got an another HP laptop but thats not the same case with it. It works perfect for me. 

I tried troubleshooting and it works for 10 mins and again back to the same issue . I also tried using a wifi dongle but the same issue persists. I hope someone does help me out with it .

and yea i also tried updating the drivers and it shows latest drivers are installed.

I tried everything but none worked... (;

can someone guide regarding the same please?

in short i have added a video for better understanding.
https://www.youtube.com/watch?v=ZudQqQyS6uA&list=LL&index=1&pp=gAQBiAQB

[Raj_05]

Hi @Hridayesh,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like there might be a hardware-related issue with your HP Notebook - 15 that occurred during or after the keyboard replacement. Here are some steps to diagnose and potentially fix the problem.

Steps to Diagnose and Fix WiFi Signal Issues

Check the WiFi Antenna Connection:

• Open the back cover of your laptop and ensure that the WiFi card's antenna cables are securely connected. Sometimes, during keyboard replacement, these cables can become loose or disconnected.

Reset Network Settings:

• Go to Settings > Network & Internet > Status and select Network reset. This will remove and then reinstall all your network adapters, and reset other networking components to their default settings.

Update BIOS:

• Sometimes, an outdated BIOS can cause hardware compatibility issues. Check the HP Support website for the latest BIOS update for your specific laptop model.

Uninstall and Reinstall the WiFi Driver:

• Go to Device Manager.
• Expand the Network adapters section.
• Right-click on your WiFi adapter and select Uninstall device.
• Restart your laptop, and Windows should automatically reinstall the driver.

Check Power Management Settings:

• In Device Manager, right-click on your WiFi adapter, go to Properties > Power Management tab, and uncheck the box that says Allow the computer to turn off this device to save power.

Disable Bluetooth:

• Sometimes, Bluetooth can interfere with WiFi signals. Try turning off Bluetooth in Settings > Devices > Bluetooth & other devices.

Use an External WiFi Adapter:

• If none of the above solutions work, using a reliable external WiFi adapter might be a workaround. However, since you mentioned that you tried a WiFi dongle with the same issue, it suggests the problem might be deeper than just the internal WiFi card.

[Raj_05]

Check for Interference:

• Ensure that your laptop is not placed near any electronic devices that could interfere with the WiFi signal. Microwaves, cordless phones, and other wireless devices can cause signal disruption.

Factory Reset:

• If all else fails, consider performing a factory reset of your laptop as a last resort. Ensure you back up all important data before doing this.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support