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HP Recommended
HP Officejet Pro 8620 e-All-in-One Printer
Microsoft Windows 10 (32-bit)

new router 

1 REPLY 1
HP Recommended

@secretary4 

 

Welcome to HP Support Forum. You have to reconnect your printer to new router, please use the following Guide:


                          https://support.hp.com/us-en/document/ish_1736500-1626554-16


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.

 

Regards.

BH
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