• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-21-2020 07:48 PM - last edited on ‎11-22-2020 05:24 AM by Retired

HP Recommended
Product: HP ENVY 114 Printer

I have a HP ENVY 114 Printer that has never been used and was purchased approximately 7 years ago. The serial #[Personal Information Removed]. I downloaded HPSMART APP on my mobile device Apple IPHONE-11. I entered the printer’s claim code that I’ve had from day one it says it’s invalid?  What do I do?  I really don’t think I need to buy a new printer. 

2 people had the same question
1 REPLY 1

‎11-21-2020 07:59 PM

HP Recommended

I’m not patient enough to sit and wait for an answer. Why isn’t there a phone number to actually talk to someone to help me with my problem. It’s all automated which doesn’t help me as you can tell I’m an elderly person. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.