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HP Recommended

HP Envy 7640 Trying to get it to print from my Laptop

1 REPLY 1
HP Recommended

Hello @Dane58, Welcome to the HP Support Community. 

 

Thanks for reaching out about your query regarding the HP Envy 7640 printer. 

 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

 

To help us get started on resolving your issue, could you please try a few troubleshooting steps provided below to restore the network so that I can assist you further?

 

  • Use the touchscreen to restore Wi-Fi setup mode.
  • On the printer control panel, touch the Setup icon or Wireless icon .
  • Select Network setup or Settings, and then select Restore Network Settings.
  • Note: Your control panel might look different than the following example, but the steps are the same.

    Example of selecting Restore Network Settings on a touchscreen control panel
  • If a confirmation prompt displays, touch Yes.
  • Wait 60 seconds until the Wireless light blinks blue.
  • Within two hours, return to the app or software to find and add your printer and complete the setup.

Take care and have an amazing day!

I'm an HP Employee.


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