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‎06-23-2022 04:27 AM

HP Recommended
Product: HP ENVY 17.3 inch Laptop PC 17-ch0000 (23S97AV)
Operating System: Microsoft Windows 10 (64-bit)

Hallo, ich habe ein Hardwareproblem mit dem oben genannten AX201 unter Windows 10 Home, 21H2, Build 19044.1766. Alle paar Monate fällt der Netzwerkadapter Intel® Wi-Fi 6 AX201 (Gig+) aus mit der Fehlermeldung "Dieses Gerät wurde angehalten, weil es Fehler gemeldet hat. (Code 43)" Auch die Verwendung der neuesten Intel Treiber 22.140.0.3 behebt dieses Problem nicht. Auch die De-Installation der Karte und rebooten des Rechners ist nicht hilfreich. Kann ich den AX201 gegen ein AX211 austauschen ? 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-23-2022 04:37 AM

HP Recommended

Hello @ullisause 

 

This forum communicates in english, only.

 

(1) Update BIOS

HP Firmware Pack (Intel Processors)

F.12 Rev.A15.7 MBMar 4, 2022Download

 

(2) Install chipset

Intel Chipset Installation Utility and Driver

10.1.18460.8229 Rev.A0.5 MBJan 26, 2021Download

 

(3) Go to windows device manager and uninstall wifi device ( don't reboot ! )

 

(4) Install HP certified wifi driver

Intel WLAN Driver

22.110.1.1 Rev.A32.8 MBJan 19, 2022Download

 

(5) Reboot and test again ...

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎06-23-2022 04:37 AM

HP Recommended

Hello @ullisause 

 

This forum communicates in english, only.

 

(1) Update BIOS

HP Firmware Pack (Intel Processors)

F.12 Rev.A15.7 MBMar 4, 2022Download

 

(2) Install chipset

Intel Chipset Installation Utility and Driver

10.1.18460.8229 Rev.A0.5 MBJan 26, 2021Download

 

(3) Go to windows device manager and uninstall wifi device ( don't reboot ! )

 

(4) Install HP certified wifi driver

Intel WLAN Driver

22.110.1.1 Rev.A32.8 MBJan 19, 2022Download

 

(5) Reboot and test again ...

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

1 person found this reply helpful
Was this reply helpful? Yes No

‎06-23-2022 07:34 AM

HP Recommended 
I'm really happy with your guidance.
Problem solved. 
I wouldn't have found out about the bios update without her. 
Thanks (google translate :-)

 

Was this reply helpful? Yes No

‎06-23-2022 07:41 AM

HP Recommended

Hello @ullisause 

 

It was a great pleasure to help you ✅

 

best regards

Was this reply helpful? Yes No
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