I have a pretty weird problem when I try to connect my Probook to internet using a cable.
I have a HP desktop station hardwire connected to internet. Then I have another cable into another room and if I try to connect my Probook to this cable, the HP support assistant tells me that there is no connection. Looks like there is something wrong with cable. If I use the cable connected to my desktop, there is no issue, I can connect to internet no problem. This tends to prove that the cable is bad but my Ethernet card is good. But here is the twist. If I connect another laptop to the same cable into the other room, well, I have a connection to internet. Now this tends to prove the cable is not that bad.
Two different laptops connected to the same cable give 2 differents results; one can connect no problem while the Probook can't.
How do I fix this problem?
I have to use the Probook into the other room with an Ethernet cable.
Thanks for the link for an up to date version of the drivers. I have downloaded the package and installed it but it did not change anything.
Regarding the LAN power save feature, it is already deactivated.
I kept thinking about this problem of not being able to connect to internet and I have made a few more tests and my conclusion is that the port of the router is somehow defective at least from a Probook point of view. I don't know what kind of expectations this laptop has as far as connecting to internet through a cable because the other laptop has no problem whatsoever. I have moved the cable from one port to another one and it works. This is how I have reached the conclusion that it is a port issue, at least, this is how it looks like. Anyhow, I will have the modem/router replaced. Hopefully this will put an end to this problem.
I can confirm that the replacement of the modem/router has fixed the problem. It tooks some times to replace the modem because I had to take it back to town and now that I am back to the cottage, I have installed it and everything seems to be going just fine with everything including the Probook.
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