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HP Recommended
Probook 470 G3
Microsoft Windows 7 (64-bit)

I’m having troubles with my new Probook 470 G3 - FreeDos

After I installed Windows 7 Ultimate lots of important drivers were missing. I tried to download them from HP support center. There were 10 different network drivers. I don’t know which one to choose. I also have to use a CD disc, due to the fact that all USB drivers are missing.

I tried to install Intel Wireless LAN Driver and Intel Dual-Band Wireless-AC 3165 driver with no success.

I find it quite frustrating operating without a driver CD included in the package.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

You need this driver for the Intel 3165 wireless card.

 

This package contains drivers for the Intel Wireless LAN adapter in supported models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp77501-78000/sp77967.exe

 

You will also need this bluetooth driver for that model wlan card...

 

This package contains the driver installation package for the Intel Bluetooth in the supported notebook models running a supported operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp77001-77500/sp77324.exe

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

There can be one of several different wireless cards that HP could have installed in your notebook.

 

Go to the device manager and please post the hardware ID for the device you see listed there called a Network Controller.  Then I will post the link to the driver you need.

 

The Network Controller is the wireless card that needs the driver installed.

 

To find the hardware ID, click on the Network Controller device.

 

Then click on the Details tab at the top of the Network Controller device window.

 

Now you will see a Property drop down list and it will be set to Device Description.

 

Drop down on that list and select the 2nd item (Hardware ID's).

 

Post the top string of characters that you see in the window.

 

Here is the link to the USB driver you need...

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74501-75000/sp74851.exe

HP Recommended

 

 

 

This is my network controller string

PCI\VEN_8086&DEV_3165&SUBSYS_40108086&REV_81

 

Thanks for all the support and quick answer

 

HP Recommended

You're very welcome.

 

You need this driver for the Intel 3165 wireless card.

 

This package contains drivers for the Intel Wireless LAN adapter in supported models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp77501-78000/sp77967.exe

 

You will also need this bluetooth driver for that model wlan card...

 

This package contains the driver installation package for the Intel Bluetooth in the supported notebook models running a supported operating systems.

 

ftp://ftp.hp.com/pub/softpaq/sp77001-77500/sp77324.exe

HP Recommended

Thank you for all the help.

 

Is it possible to also get the graphics driver for AMD Radeon R7 M340? For using Windows 7 Ultimate 64x.

 

Graphics first line string: PCI\VEN_1002%DEV_6900&SUBSYS_811C103C&REV_83

 

Best regards

HP Recommended

You're very welcome.

 

See if this driver works...

 

16.30 Rev.F (18 Oct 2016)

 

This package provides the AMD video drivers and Control Panel for the supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp77501-78000/sp77984.exe

 

Here is a partial copy and paste of the above driver's setup information file which shows support for the hardware ID you posted.

 

[Manufacturer]
%ATI% = ATI.Mfg, NTamd64.10.0, NTamd64.6.0, NTamd64.6.1, NTamd64.6.2, NTamd64.6.3

 

"%AMD6900.1%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_1309103C&REV_00
"%AMD6900.2%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_130A103C&REV_00
"%AMD6900.3%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_1C40103C&REV_00
"%AMD6900.4%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_1C40103C&REV_83
"%AMD6900.5%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_1C50103C&REV_00
"%AMD6900.6%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_1C50103C&REV_83
"%AMD6900.7%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_2236103C&REV_00
"%AMD6900.8%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_224A103C&REV_00
"%AMD6900.9%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_80EF103C&REV_00
"%AMD6900.10%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_80EF103C&REV_83
"%AMD6900.11%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_80F0103C&REV_00
"%AMD6900.12%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_80F0103C&REV_83
"%AMD6900.13%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_811C103C&REV_83
"%AMD6900.14%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_9874103C&REV_00
"%AMD6900.15%" = ati2mtag_Topaz, PCI\VEN_1002&DEV_6900&SUBSYS_9874103C&REV_83

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