Product and serial number does not work on HP site

[Resajo]

I have done a clean install of windows xp on my hp pavillion dv8000.  The install was perfect....no issues.  After I got it installed it will not go online at all...which it was doing just find before I installed windows Xp again.  I have gone to support to get drivers which I need....and the product number or serial numbers will not work.  Either it tells me too many to list....or I get that another computer is associated with my serial number....I got my numbers from the tag on the bottom of the system ....how can I find the drivers for my system? My product number is EP404UA#ABA

[Paul_Tikkanen · Accepted solution]

Hi:

Unfortunately, HP retires support for most products over 10 years old.

https://h22207.www2.hp.com/us-en/retired-products

Personally, I don't like this policy because lots of us like to run legacy hardware (and we may even have an operational necessity to do so).

But it is what it is...

In any event, the drivers exist, you just have to know where to find them.

The product number you posted indicates that your notebook is a HP PAVILION DV8110US NOTEBOOK PC 

Graphics:

ftp://ftp.hp.com/pub/softpaq/sp31501-32000/sp31637.exe

Audio:

ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34567.exe

Ethernet:

ftp://ftp.hp.com/pub/softpaq/sp32001-32500/sp32105.exe

Wireless:

http://ftp.hp.com/pub/softpaq/sp37501-38000/sp37950.exe

Card reader:

ftp://ftp.hp.com/pub/softpaq/sp33001-33500/sp33439.html

Quick Launch Buttons:

ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38266.exe

Modem:

ftp://ftp.hp.com/pub/softpaq/sp32001-32500/sp32338.exe

Touchpad:

http://ftp.hp.com/pub/softpaq/sp34001-34500/sp34473.exe

Let me know if there are any others you need.

[Resajo]

I followed a link you sent... it has my system listed but I do not find a link to download the exe it says I need

[Resajo]

Never mind! I found it.... you have solved the problem! Thanks soooo much

[Paul_Tikkanen]

You're very welcome.