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HP Recommended
HP Notebook - 15-ay005tx
Microsoft Windows 10 (64-bit)

Hi,

 

I have a HP Notebook - 15-ay005tx with Windows 10 installed in it with all the updates. I have this RTL7823BE 802.11 bgn wifi adapter in it. I am facing a very low speed wifi internet. I have a internet plan of 50 mbps at my home. Every devices get the 50 mbps speed but this laptop when connected with wifi does only get 500 kbps. I do get a 50 mbps speed when connected via ethernet. This wifi problem is very frustrating. Please help me with this one.

 

Regards,

Arjun

2 REPLIES 2
HP Recommended

@ArjunShiva wrote:

.... I have a internet plan of 50 mbps at my home. Every devices get the 50 mbps speed but this laptop when connected with wifi does only get 500 kbps. I do get a 50 mbps speed when connected via ethernet....


@ArjunShiva 

 

Very interesting. The specs of your machine is

 

          https://support.hp.com/au-en/document/c05138545

 

Its wireless adapter supports 2.4GHz networks only that why. You can use an ac adapter on the following list

 

  • Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.2 Combo part # 806723-005
  • Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi Adapter part # 857334-855
  • Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter part # 855106-855
  • Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter part # 863934-855

 

Regards.

 

BH
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HP Recommended

Hi @Banhien,

 

Thanks for your response.  I don't know where to get the ac adapter drivers and what to install exactly.  Can you please help me with that.

 

Regards,

Arjun

 

 

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