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HP Recommended

 My laptop Wi-fi adaptor is   Realtek RTL8822CE 802.11ac PCIe Adapter . When connected to the modem / router via 5Ghz band, it runs only at 25 Mbps contrary to the router wireless speed of 400Mbps !  Need help to fix this slow speed operation.

 

Some notes :

The Wi-Fi status via the network & sharing centre shows a speed of 54Mbps with a signal strength of 5 bars.  (2.4 Ghz band is running at 90 Mbps though ) .  ( Not on 802.11 ac? )

Tried disabling and enabling the device.  Didnt make any difference.

Channel width selection setting is "Auto "  (Btw, it shows "802.11n channel width 5.2Ghz" )

Driver installed is the latest version  2024.10.228.3  

 Laptop model is Pavilion 15-eh1101AU  (4X7E6PA)

 

Any help would be deeply appreciated to get my 5Ghz connection running at top speed..

Thanks

 

2 REPLIES 2
HP Recommended

@VenkatHS 

 

Please try

 

            https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe

 

Regards.

BH
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HP Recommended

Thank you for your prompt response @Banhien.

I ran the sp150994.exe file and rebooted the laptop. Yet, there is no change in the status.  The  updated driver version is the one that i had previously.  No change there. Please see the adapter properties  below :

 

SSID: Front_5GHz
Protocol: 802.11a
Security type: WPA2-Personal
Manufacturer: Realtek Semiconductor Corp.
Description: Realtek RTL8822CE 802.11ac PCIe Adapter
Driver version: 2024.10.228.3
Network band: 5 GHz
Network channel: 161
Link speed (Receive/Transmit): 54/54 (Mbps)

Look forward to your help,

 

Thanks

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