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‎03-22-2021 04:28 AM

HP Recommended
Product: HP Envy m6-k010dx sleekbook
Operating System: Microsoft Windows 10 (64-bit)

My laptop was connecting to both 2.4 and 5 wifi signals and was showing both wifi networks.  I recently put in a new hard drive because mine crashed.  its is a 1T SSD drive.  Since installing it I can not see any 5.0 networks.  I can only connect to 2.4 and it is slow.  I updated my drivers and followed the prompts to reset through the command prompt as an administrator.  Still nothing.  

 

Could someone please help me with this?

1 REPLY 1

‎03-22-2021 06:54 AM

HP Recommended

Hi:

 

Unfortunately no one here would be able to help you with that.

 

The Ralink RT3290 802.11bgn Wi-Fi Adapter only works on the 2.4 GHz wifi band.

 

Solved: Ralink RT3290 not "seeing" 5GHz networks (802.11n) - HP Support Community - 4409966

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