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HP Pavilion G7-2215dx Product Number: C5E41UA
Microsoft Windows 10 (64-bit)

My original wifi adapter the Ralink RT5390R no longer works I found after some research. And I am looking to buy a replacement. 

My question is, can I replace it with this the Intel 7260 HMW Dual Band Wireless network adapter?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@eql5121 

 

Your machine was built around 2012, due to the whitelist you can only use wireless adapters/cards on the following list

 

  •  Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter part # 670290-001
  • Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter (select models only) part # 675794-001
  • Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter (select models only) part # 690020-001
  • Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter part # 691415-001  

Other wifi adapters won't work.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@eql5121 

 

Your machine was built around 2012, due to the whitelist you can only use wireless adapters/cards on the following list

 

  •  Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter part # 670290-001
  • Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter (select models only) part # 675794-001
  • Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter (select models only) part # 690020-001
  • Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter part # 691415-001  

Other wifi adapters won't work.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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