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‎12-05-2019 09:19 AM

HP Recommended

my hp 8440w is window 10 installed but can't add divice in bluooth run collum,

help needed

1 REPLY 1

‎12-05-2019 09:43 AM

HP Recommended

Hi:

Not all models have built in Bluetooth, or whoever upgraded it from W7 to to W10, probably had the Bluetooth turned off during the upgrade.

Check your notebook's BIOS for the presence of a bluetooth adapter.

If the BIOS indicates the bluetooth adapter is present, then see if this works to activate the bluetooth...

Make a bootable Ubuntu installer.

https://ubuntu.com/download

Boot from the ubuntu installer, and select the option to Try Ubuntu Without Installing.

See if you can turn on a Bluetooth adapter in Ubuntu. If so, enable it, shut down the PC, remove the Ubuntu installer, turn on the PC, and Windows 10 should install the Bluetooth adapter for you.

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