cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
6 3 0 0
Message 1 of 4
208
Flag Post
HP Recommended

Solved!

Re: HP orbit pairing problems

I uninstalled HP Orbit from both my Android phone and my Win 10 PC. I have reinstalled it on both devices.i

- I reinstalled on my phone from the Google Play Store.

- I reinstalled on my PC using the instructions in the last entry on the following page: https://support.hp.com/lamerica_nsc_carib-en/product/hp-24-g200-all-in-one-desktop-pc-series/1382354...

 

However, each time I try to get the necessary code from the version on my computer, Orbit times out on my computer and tells me that I do not have HP Support Assistant installed. Even though I do have HP Support Assistant installed, I have reinstalled it several times and I continue to get the same message. 

 

Your assistance would be greatly appreciated. 

 

Thank you,

Jennifer

Tags (1)
3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
20,823 20,723 1,150 1,241
Message 2 of 4
158
Flag Post
HP Recommended

Solved!

Re: HP orbit pairing problems

@LadyBug70

 

Welcome to HP support community.

 

Provide the notebook model number or the product details for more assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

Highlighted
New member
6 3 0 0
Message 3 of 4
137
Flag Post
HP Recommended

Solved!

Re: HP orbit pairing problems

I went ahead and contacted tech support. Since there were problems with several other programs too, they reinstalled my Windows. 

 

Thanks!

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
20,823 20,723 1,150 1,241
Message 4 of 4
113
Flag Post
HP Recommended

Solved!

Re: HP orbit pairing problems

@LadyBug70

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need nay assistance.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation