• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Hi..I have been having the same issues with the Realtek adapter and even after downloading the updated driver.  Could you please tell me if I replace the Realtek with the 

7260HMW WiFi Card, Dual Band Wireless-AC 7260 Mini PCIe Network Adapter with Bluetooth 4.0 Support W...

would my laptop work.  I am so tired of having to restart the computer just to get the wifi to work again!

Thanks,

 

8 REPLIES 8
HP Recommended

Hi:

 

In order to answer your question, I would need to know the full model number or product number of your notebook and if it also has the Realtek RTL8822CE Wi-Fi adapter.

 

If it does, the Intel 7260 card you posted won't work because it is a different form factor and would not fit in a M.2 Wi-Fi card slot that a M.2 card such as the Realtek RTL8822CE goes into.

HP Recommended

Hi Paul,

I have an HP Laptop 17t-by300 Windows 10 64.  Yes, I have the Realtek RTL8822CE WiFi adapter.  It is giving me the same issues others are having and it is very frustrating.  I had updated with the sp140207 and that worked for a couple days but no luck.  I am going to try the sp144871 and see how that does.  If you have any suggestions on what wifi card could replace the Realtek, I would be happy to hear.  I am not that concerned with the Bluetooth aspect.  Thanks for your help!

HP Recommended

You're very welcome.

 

You should be able to replace the RTL8822CE Wi-Fi adapter with this model:

 

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro   HP part # L35282-005.

 

You can find this model Wi-Fi adapter on eBay.

 

Search by the HP part number, not the model of the Wi-Fi card.

 

Below is the link to the service manual, where you can find the Wi-Fi card removal and replacement procedure.

 

HP 17 Laptop PC Maintenance and Service Guide

 

Related service videos:

 

Remove the Base Enclosure | HP 17-by0000 Laptop PC | HP - YouTube

 

Remove the Battery | HP 17-by0000 Laptop PC | HP - YouTube

 

There wasn't a procedure to remove the Wi-Fi card for your PC, but this video shows the procedure that you would also use on yours.

 

Replace the Wireless LAN Module | HP ENVY 17-ce0000 and 17-bw0000 Laptop PC | HP - YouTube

 

HP Recommended

Paul...thank you so much.  This is awesome.  I will keep posted on the forum how this turns out!

HP Recommended

Anytime.

 

Glad to have been of assistance.

HP Recommended
HP Recommended

Yes, that's the right one. 

HP Recommended

thank you!!!!!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.