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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎02-07-2022 05:24 PM - last edited on ‎02-07-2022 05:28 PM by

HP Recommended

 hi Paul.

i bought a new HP 15S-FQ2046NT (2N2Q9EA). 

it has Realtek 8821CE but it is not seen. i tried a lot of drivers but still not working.

any advice?

Thank you.

Category:
2 REPLIES 2

‎02-07-2022 05:33 PM

HP Recommended

Hi:

 

If this driver didn't work for you, unfortunately I don't have any other suggestions for you to try.

 

https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135885.exe 

 

There is some other problem if the Wi-Fi adapter is not showing up as installed with a driver or as a Network Controller with no driver installed.

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‎02-08-2022 04:06 PM

HP Recommended

Is this a new installation? Out of the box the drivers are already installed, unless you've wiped the drive and are starting from scratch.

 

If Windows doesn't detect it even as an unknown adapter, it's likely to either be OFF in bios if there is a switch for such a thing or a hardware fault-probably with the card.

 

Some of the documentation is spotty, I've noticed. The manual says I have the same card as you in my laptop however in actuality it is an AE8852.

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