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‎06-28-2024 03:57 PM

HP Recommended
Product: HP Pavilion Gaming - 15-ec1010nr
Operating System: Microsoft Windows 10 (64-bit)

Wifi and BT are on same card, No issues with my Wifi for the past couple of years. My only issue is BT not working, It will show a name for a second then show 'unknown' Ear buds, mouse, anything that uses BT does not work. Uninstalled driver(s), reinstalled and no update through windows. My MSI mouse has a dongle to opperate off wire, but I can't switch over to BT, no connection. My chip number is the title, if I have to replace it I will, just looking for any other advice before I find one to buy. Thanks.

Category:
1 REPLY 1

‎06-28-2024 07:45 PM

HP Recommended

@soulgaazer 

 

Please download and install the following drivers

 

For BT

Type: Driver-Network
Version: 1.8.1037.3008 Rev.S
Operating systems: Windows 10 (64-bit)
Release date: Jul 13, 2021
File name: sp121409.exe (2.4 MB)

 

For Wifi

Type: Driver-Network
Version: 1.0.0.178 Rev.S
Operating systems: Windows 10 (64-bit)
Release date: May 21, 2021
File name: sp113953.exe (18.1 MB)
 
Regards.
BH
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