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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended

I am currently facing intermittent connectivity issues on my laptop. I bought the laptop one month ago. Intermittently the wifi disconnects. Sometimes it connects after few attempts on its own. Event viewer shows the error - "

WLAN AutoConfig service failed to connect to a wireless network.

Network Adapter: Realtek 8852BE-VT Wireless LAN WiFi 6 PCI-E NIC
Interface GUID: {8139db6b-4653-4907-b7a7-eecff819c3af}
Connection Mode: Automatic connection with a profile
Profile Name: SanNSen
SSID: SanNSen
BSS Type: Infrastructure
Failure Reason:The driver disconnected while associating.
RSSI: 255

 "

 

I tried uninstalling the driver and restarted. The issue comes back after a couple of days. No other devices on the network experience connection issues.

7 REPLIES 7
HP Recommended

The only suggestion I can offer would be to update the Realtek Wi-Fi driver to the latest version HP currently has available for the RTL8852BE-VT Wi-Fi adapter:

 

Realtek RTL8xxx Wireless LAN Drivers 

 

Version 6101.19.132.0

 

sp161604.exe

HP Recommended

got the same issue with Realtek 8852BE-VT and only way was to replace the Card to fix that issue 

does that fix your issue ? 

HP Recommended

Thank you for the advice. I will check the warranty and try to get the card replaced.

HP Recommended

I have the same problem. The newest driver doesn't fix the problem

Serial no: 4CE527B3RY

HP Recommended

I had this problem on a recently bought OmniDesk Slim Desktop. HP support was reluctant to believe me that  the problem is with the realtek NIC or its driver and kept wanting me to reinstall Windows. Here is the solution:

1. Replace the Realtek 8852BE-VT with the compatible Intel AX210.NGWG network adaptor: https://www.amazon.com/dp/B09WQSNMCT?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1

This adaptor fits the M.2 slot on your motherboard.

2. Download and install the Intel Wireless and Bluetooth drivers (do this before installing the Intel NIC.   https://www.intel.com/content/www/us/en/download/19351/intel-wireless-wi-fi-drivers-for-windows-10-a...

3. Remove the Realtek adaptor making sure you note where the 2 antennae wires are attached.

4. Install the Intel NIC in the same socket. The main Wifi antennae connects to terminal number2 (Main). The other antennae wire is for Bluetooth and secondary Wifi and connects to  terminal number 1 (AUX).

5. Turn on your computer and reconnect to your wireless network with your network password.

 

You will not have any further disconnects and might even see improved wireless performance.

Optionally: Go to Control Panel - Device Manager - Network Adaptors and uninstall the Realtek Adaptor

 

HP Recommended

did it really work for your case? I am also having the same issue, wifi getting disconnected again and again and it is happening randomly, not everytime. But when it is starting to happen it is happening again and again. Restarting the computer make its fine again.

HP Recommended

Yes, it has been working fine and I believe I am getting better performance with the Intel network adaptor. Realtek networking adaptors and drivers have a history of not working well. This is a simple and not costly remedy to the constant disconnects. I installed a commercial grade wifi network using Ubiquiti Unifi devices in my home so I have lots of network status details and can see the connect times on all devices. My HP computer has not had any disconnects for all the time the network has been up since I installed the Intel adaptor.

The solutions that HP suggests don't work.

If you choose to do my fix and have any problems, just reply to me again and I'll walk you through the procedure.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.