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C_Diamond
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Message 1 of 4
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Realtek RTL8188 802.11 b/g/n acting slow

HP Recommended
Pavillion dv6t-6C00
Microsoft Windows 7 (64-bit)

Have rebooted gateway / modem and computer; Diagnostics shows no problem(s); all drivers are current - but an adjacent HP laptop records download speed an order of magnitude higher (more than 500 Mbps vs less than 50). Ethernet connection matches the other HP laptop's speed, but the wireless rate is inexplicable.  Any help appreciated.

Craig Diamond
3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 4
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@C_Diamond

 

I reviewed your post and I understand that you are facing issues with the wireless connection speed.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you follow the below steps and check if it helps.

 

Disable the Power Off option for the adapter:

1. Open Device Manager. (Win Key+R > type devmgmt.msc > OK)

2. Expand the Network adapters.

3. Right click on the Ethernet/Wireless Adapter and click Properties.

4. Click the Power Management tab.

5. Remove the check mark beside Allow the computer to turn off this device to save power.

6. Click OK.

7. Test.

 

Reset the TCP/IP settings on your PC:

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.

4. Restart your PC and test.

 

It may also help to reset the winsock catalogue:

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh winsock reset" without quotes, and press enter.

4. Restart your PC and test.

 

Reinstall the network adapter drivers:

1. Download the drivers from here but do not run them yet.

2. Go to your start screen/menu and type Device Manager.

3. Expand Network adapters.

4. Right click on the wireless adapter and choose Uninstall.

5. Run the downloaded drivers from step 1.

6. Restart your PC and test.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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C_Diamond
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Message 3 of 4
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Havent had time to run thru all options to correct , but will soon

Craig Diamond
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The_Fossette
HP Support Agent
HP Support Agent
29,155 21,003 1,966 2,666
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@C_Diamond

 

Thank you for the update.

 

Let me know if you need further assistance.

 

Cheers!

The_Fossette
I am an HP Employee

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