cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
134
Flag Post

Realtek RTL8723BE 802.11 b/g/n Wi-Fi Adapter is experiencing driver or hardware related problems

HP Recommended
L2Z88PA#ACJ
Microsoft Windows 10 (64-bit)

Product Name-HP 15 Notebook PC

Product Number- L2Z88PA#ACJ

1 REPLY 1
Highlighted
Level 20
Level 20
123,144 113,325 18,245 27,854
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

The only suggestion I can offer, would be to see if this works...

 

Download and save this updated driver.

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96885.exe

 

Go to the device manager.

 

Click to expand the Network Adapters device manager category.

 

Right click on the problematic Realtek 8723BE wifi adapter listed there.

 

Select uninstall and check the uninstall driver box.

 

Restart the PC and install the updated driver you downloaded.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation