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‎07-30-2017 12:12 PM

HP Recommended
Product: HP Pavilion Notebook - 15-p206
Operating System: Microsoft Windows 10 (64-bit)

My laptop is HP Pavilion Notebook - 15-p206tx , 

I am  experiencing increasing problems of wifi connection recently and I'm now unable to connect to the internet. Troubleshooting says "Realtek RTL8723BE 802.11bgn Wireless Network adapter is experiencing driver or hardware related problems".Frequently  the connection is dropping a red cross sign is ttached with  the internet icon .CURRENTLY  I'again  back to no wifi despite troubleshooting and restarting laptop, reinstalling the latest driver SP72925 etc. 

 

I have updated / reinstalled the latest version of wifi driver software  " SP72925" several times but of no use.

 

The problem i am facing is,internet connection is lost in between,there is no continious internet connection on wifi .I tried updating the driver software several times,still facing the same problem,

Would you have any clue of how I could sort this out?

Many thanks for your help!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-30-2017 01:46 PM

HP Recommended

If possible please try opening the laptop and removing the wireless card and reinstalling it in the computer.  I had a very similar problem with my moms old laptop and it was doing just about the same thing.

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5 REPLIES 5

‎07-30-2017 01:46 PM

HP Recommended

If possible please try opening the laptop and removing the wireless card and reinstalling it in the computer.  I had a very similar problem with my moms old laptop and it was doing just about the same thing.

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‎07-30-2017 02:24 PM

HP Recommended

Hi:

 

There is a newer W10 driver for that model card, if you want to try it.

 

That would be the only suggestion I can offer.

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

- Fixes an issue where a system connected to a wireless network automatically disconnects from the network.

 

2023.48.1130.2016 Rev.A     Feb 9, 2017   Windows 10 (64-bit)

 

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79095.exe

 

 

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‎07-30-2017 10:49 PM - edited ‎08-01-2017 08:59 AM

HP Recommended

Thanks Paul for your help, Done it but no improvement  ,problem remains same :Crying:

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‎08-01-2017 08:55 AM - edited ‎08-01-2017 08:57 AM

HP Recommended

Thanks Dudefoxlive, Done it and 24 hours passed but no problem faced :generic: Hope my problem  has been solved.

Spoiler
 

 

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‎08-01-2017 11:26 AM

HP Recommended
I had the same problem with my mom's old laptop. I think it is something with the connection and it needs to be researched is all.
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