Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter is being disabled constantly and has to restarted

[P_PMDavis]

Hi Everyone

Currently using a HP Pavilion 15, updated from windows 7 to windows 10 as soon i bought it.

It is constantly disconnecting me from my network. i am connected via WIFI

My Netgear Genie fixes it each time but it happens multiple times a day. the netgear app state that my Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter is disabled.

I have tried updating the drivers and it says it is up to date. on both the HP app and the windows update app.

Any ideas how to stop this happening?

Thanks in advance.

[The_Fossette · Accepted solution]

Hi @P_PMDavis,

Welcome to the HP Forums!

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

I reviewed your post and I understand that you are having issues connecting to your wireless network.

I’d love to help!

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Meanwhile, follow the below steps and check if it helps.

Reset the TCP/IP settings on your PC:

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.

4. Restart your PC and test.

It may also help to reset the winsock catalogue:

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh winsock reset" without quotes, and press enter.

4. Restart your PC and test.

If the issue persists, follow the steps in the below link.

http://hp.care/2c86VnP

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care!

Cheers!