Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter not working cannot start. (Code 10)

[Tanzeela41]

I was just using the internet for my work and suddenly, the internet connection turned off and the wifi would not connect to my laptop.

I restarted my laptop several times but it still didn't work.

I tried troubleshooting and it gave me this response 

Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter not working cannot start. (Code 10)

I do not know what to do and how to fix it. I tried to update the driver but it did not work. 

[The_Fossette]

@Tanzeela41,

Welcome to the HP Forums!

This is a wonderful place to converse with the community, get assistance and find tips.

I reviewed your post and understand that the wireless connection is not working on your computer.

I'll be glad to help you 🙂

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• What is the exact model for your computer?
• What is the operating system you are using?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

For now, I recommend you uninstall the Realtek driver from device manager and then restart the computer and check whether it resolves the issue.

Here is how it is done.

1. Start Control Panel, click Hardware and Sound, and then click Device Manager.
2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

Let me know how it goes. Awaiting your reply!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Good day! Take care 🙂

Cheers!

[Tanzeela41]

Thank you
I found the driver software on the HP website and installed it and my laptop is now back to normal
☺

[DavidSMP]

@Tanzeela41,

I read the quick response. Thanks for the update. I am glad that the driver update resolve from the HP support site resolved the issue. Kudos to you for that. As @The_Fossette is out for the day, I am responding on his behalf.

If you have any further issues, please reach out and we are always there to assist you.

Take care and have a blessed week ahead. 🙂