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- Re: Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter stopped worki...

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01-14-2019 06:48 AM
I've been having ongoing issues with wi-fi connections for the last 12-18months. I keep losing wi-fi connection to my BT Home Hub 5. The problems seems to have got worse with every recent Windows 10 update.
The connection drops out and I get the following message:
Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter not working cannot start. (Code 10)
Usually restarting the laptop resolves the problem. Other times I have had to uninstall the device and drivers to get it running again. That was until yesterday ... after it failed 5 times in a row I decided to uninstall it yet again, but now my PC cannot discover the card when I try to add a device.
I have tried Realtek, but they say they do not support their device with Windows 10.
HELP?
01-14-2019 08:30 AM
Hi
Could the adapter card become loose or dislodged?
C:\>netsh wlan show drivers
Interface name: WiFi
Driver : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
Vendor : Realtek Semiconductor Corp.
Provider : Realtek Semiconductor Corp.
Date : 24/02/2018
Version : 2023.66.1104.2017
INF file : oem6.inf
Type : Native Wi-Fi Driver
Radio types supported : 802.11n 802.11g 802.11b
IHV extensibility DLL path: C:\WINDOWS\system32\Rtlihvs.dll
Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)
if in doubt please ask.