Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter

[OMAR1O]

I have a problem with internet connection ..
My device is hp 15-ay191 nia AP09EA
Wi-Fi signal is very weak on that device
My device is connected to the router and Wi-Fi works and the Internet as well but when I move the laptop to a room a little further .. The network disappear .. Although the other mobile devices receive Wi-Fi in that room and even beyond that in addition to the weakness in the reception of many networks in the neighborhood
I have installed hp support assistant
I installed the last update and I restarted but the problem still exists
help ?

[A4Apollo]

Hi! @OMAR1O, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand you have issues connecting to wireless from your laptop.

Don't worry I'm here to help you out.

Did you make any software or hardware changes on your PC?

Please provide the product number of your PC to assist you better.

Manually change network settings

Manually changing the network settings can resolve wireless connection issues. Create a restore point in Windows, and then manually change the network settings.
Using the search box on the taskbar, search for and open Create a restore point.
The System Properties window displays.
Click Create.
Type a name for the restore point, and then click Create.
Windows creates the restore point.
Using the search box on the taskbar, search for Command Prompt. In the results list, right-click Command Prompt, and then click Run as administrator.
If a User Account Control screen displays asking if you want to allow the app to make changes to your computer, click Yes.

Type the following commands one at a time, pressing Enter after each one.
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
To open the TCP Global Settings, type netsh int tcp show global in Command Prompt and then press Enter.
Make sure all settings are disabled except Receive-Side Scaling State.
Close Command Prompt, reboot the system and then try to connect to the Internet.

If the issue still persists try uninstalling the wireless drivers from device manager and install the latest drivers using HP support assistant.

Note: Before uninstalling the wireless drivers make sure you connect the ethernet cable to your PC and then uninstall the drivers.

Refer this article to know more information about using HP support assistant.

Let me know if this works!

I hope you have a great day! 🙂

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

[OMAR1O]

There was no problem with the software
I sent it to the company I bought from it
The problem was fixed / Hardware /
The first and second Wi-Fi pickup was not connected to the Wi-Fi card and when it was connected, the problem was solved
Thank you very much 

[A4Apollo · Accepted solution]

Hi! @OMAR1O, You're welcome and thanks for your kind response.

I am happy to hear that your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take Care!

Have a beautiful day ahead! 🙂

[tanhus]

I have a problem with internet connection ..
My device is hp notebook  - using windows 10
Wi-Fi signal is very weak on that device
My device is connected to the router and Wi-Fi works and the Internet as well but when I move the laptop to a room a little further .. The network disappear .. Although the other mobile devices receive Wi-Fi in that room and even beyond that in addition to the weakness in the reception of many networks in the neighborhood
I have installed hp support assistant
I installed the last update and I restarted but the problem still exists

can u please help