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jeffd2651
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Message 1 of 7
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Realtek RTL8723BE driver issue in Windows 10 ....

HP Recommended
HP Notebook N1L19EA#ABU
Microsoft Windows 10 (64-bit)

Realtek RTL8723BE network driver ... after purchasing the notebook and firing it up for the first time the until upgraded itself to Windows 10; and everything appeared to be rellatively OK.

The network adaptor was using driver version: 2023.15.701.2015

 

However, after a recent Windows update the driver update for the adaptor has been playing havoc with the cwireless onnection ... dropping it at will, and dropping it when the notebook 'rests'.

 

I've scoured the web for a solution but nothing works, so as a final act I 'rolled back' the driver and all now appears OK.

 

Any idea when this problem with the new driver update is going to be resolved ?????

 

Thanks

 

 

6 REPLIES 6
go2
Level 8
1,105 161 87 194
Message 2 of 7
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jeffd2651

 

 

its a problem

 

Please uninstall the driver open the device manager uninstall the driver with delete option

 

please test the older driver

ftp://ftp.hp.com/pub/softpaq/sp71001-71500/sp71432.exe

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
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Paul_Tikkanen
Level 21
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Hi:

 

Until Realtek fixes the issue with a new driver release...

 

To keep the updated driver from reinstalling, do this...hide the update.

 

Here is the link to the download and instructions for running the tool.

 

It is easy to use.  Just run it and check the wireless card update you don't want installed and that's it.

 

https://support.microsoft.com/en-us/kb/3073930

 

Also, it does not temporarily hide the updates.  The hide is permanent unless you run the tool again and select show hidden updates and uncheck the one(s) you want to install.

 

I saved the tool in a folder on my PC for future use.

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jeffd2651
Author
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Message 4 of 7
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Hi,

Thanks for that ... all done so let's hope it keeps the finger in the **bleep** for now until Realtek and/or Microsoft can get their acts together.

 

Should never have upgraded to Windows 10 ... always promised myself I wouldn't do it until at least 6 months down the line but the darn laptop did it automatically when it fired up for the first time. Brings back memories of OS's gone by being in an unready state when MS released them ... looks like Windows 10 isn't going to buck that trend LOL.

 

The money MS is making, you'd think they could afford to pay the developers to get this sort of thing 'right' first time around instead of chasing their tails for ever and a day trying to fix stuff after the event!?!?!?

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go2
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Message 5 of 7
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jeff

 

some internet security's blocking the WLAN Kaspersky  etc.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
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Paul_Tikkanen
Level 21
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144,974 68,535 22,813 34,991
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You're very welcome.

 

I agree that things should have been more ready to go by the launch date.

 

But like you said...same 'ol, same 'ol with Micro$oft, so why should we be surprised?

 

 

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MikeRE01
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Message 7 of 7
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I've stumbled on this thread after suffering the same problem.

 

Unidentified Network (IP address not right / found)

 

WiFi not connected but detects an array of routers near by.

 

Will try to get an updated Realtek driver from the HP site but generally fed up by the whole experience.

 

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