cancel
Showing results for 
Search instead for 
Did you mean: 
MariaV2
New member
1 0 0 0
Message 1 of 2
194
Flag Post

Realtek RTL8723DE 802.11 bgn Wi-Fi Adapter can not find 5g band on wifi router

HP Recommended
hp dy-1007la
Microsoft Windows 10 (64-bit)

I want to know if my laptop can connect to 5G band on wifirouter. Currently connect to a 2.4G and it is inestable.

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
134,931 124,287 20,671 31,759
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

That model wifi adapter can only work on the 2.4 GHz wifi band.

 

If you want a dual band wifi adapter, you can either purchase a USB dual band wifi adapter or upgrade the RTL8723DE to this model card...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay, or Ali Express,

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

 

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation