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‎08-20-2019 05:19 PM

HP Recommended
Product: HP Laptop 15-da0xxx
Operating System: Microsoft Windows 10 (64-bit)

The Realtek RTL 8822BE 802. 11ac Pcie adapter is expiriencing driver(or hardware) related problems.  When I also check on the device manager - network adapters the adapter device status is saying This device cannot start. (Code 10) Thiw device does not exist. Please help 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-20-2019 06:13 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to update the wifi and Bluetooth drivers to their latest versions and restart the PC.

 

Wifi: 2024.0.8.107/2024.0.4          Jun 5, 2019

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96885.exe

 

Bluetooth: 1.6.1015.3008              Jun 28, 2019

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98235.exe

View solution in original post

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3 REPLIES 3

‎08-20-2019 06:13 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to update the wifi and Bluetooth drivers to their latest versions and restart the PC.

 

Wifi: 2024.0.8.107/2024.0.4          Jun 5, 2019

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96885.exe

 

Bluetooth: 1.6.1015.3008              Jun 28, 2019

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98235.exe

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‎08-21-2019 04:56 PM

HP Recommended

Thank you so much Paul 😎

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‎08-21-2019 06:36 PM

HP Recommended

You're very welcome.

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