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- HP Community
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- Realtek RTL8822CE 802.11ac PCIe Adapter wifi not connecting

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01-28-2020 01:42 PM
Hello,
I have a new HP and it suddenly won't find my WiFi, let alone connect to it, although it was working perfectly the last three weeks. There was a recent automatic update, last night or the day before.
After troubleshooting, it gives me the message:
The Realtek RTL8822CE 802.11ac PCIe Adapter adapter is experiencing driver- or hardware-related problems
Can anyone perhaps help?
Thank you,
Michael
Solved! Go to Solution.
Accepted Solutions
01-28-2020 02:08 PM
Hello, do you know if it is an update from Windows Update or HP Support Assistant.
I recommend to you try to uninstall this update: https://www.windowscentral.com/how-uninstall-and-reinstall-updates-windows-10
If working you can use this to block the update for not automatically reinstall:
https://www.howtogeek.com/223864/how-to-uninstall-and-block-updates-and-drivers-on-Windows-10/
I am Expert from French Community, and I am doing my best to help you with your question.
01-28-2020 02:08 PM
Hello, do you know if it is an update from Windows Update or HP Support Assistant.
I recommend to you try to uninstall this update: https://www.windowscentral.com/how-uninstall-and-reinstall-updates-windows-10
If working you can use this to block the update for not automatically reinstall:
https://www.howtogeek.com/223864/how-to-uninstall-and-block-updates-and-drivers-on-Windows-10/
I am Expert from French Community, and I am doing my best to help you with your question.