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‎11-29-2024 08:04 AM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-cp0000 IDS Base Model

I am having problems with the Realtek RTL8852AE WiFi 6 802.11 axPCLE adapter. After seeing all the problems listed from 2022, I don't understand why it is still being used. Anyway, the wifi will go off of my laptop because of adapter problems and I have to keep restarting to get any internet. Can you please help me with this?

Category:
2 REPLIES 2

‎11-29-2024 08:27 AM

HP Recommended

The only suggestion I can offer would be to install the latest Wi-Fi driver HP has for the k RTL8852AE Wi-Fi adapter:

 

Realtek RTL8xxx Wireless LAN Drivers

 

6001.10.356.3

 

https://ftp.hp.com/pub/softpaq/sp155501-156000/sp155596.exe 

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‎12-06-2024 05:50 PM

HP Recommended

Thank you. I will try that.

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