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- Realtek RTL8852BE WiFi 6 802.11ax PCIe Adapter Wi-Fi connect...

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12-04-2023 08:38 AM - edited 12-04-2023 08:45 PM
Product: HP 17.3 inch Laptop PC 17-c3000 (767L5AV)
Internet keeps not working for every 50 mins if connected through Router. Wi-Fi connected but no internet access. Finally, its blocking all devices under same router.
Ping (from command prompt) working but websites not loading in browsers.
If I use mobile data through Hotspot, there is no issue in HP laptop.
If I not use router signal for HP laptop, there is no issue for remaining devices under same router.
I have tested with 4 different routers and in different locations.
Manufacturer: Realtek Semiconductor Corp.
Description: Realtek RTL8852BE-VS Wi-Fi 6 802.11ax PCIe Adapter
Driver version: 6001.15.145.0
Does anyone have a solution? the Wi-Fi disconnect in between 40 - 50 minutes, I can't use my laptop.
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