Realtek ethernet driver error code 35, Compaq CQ58, Windows 8.1

[garroner]

The driver dll is the same of previous version.

Only inf file and catalog are different.

[bitmap]

I am having the same problem on my CQ58 and this does not work.

Product D4G38EA#ABD

[bitmap]

Disable driver signature enforcement.

http://www.howtogeek.com/167723/how-to-disable-driver-signature-verification-on-64-bit-windows-8.1-s...

Has anyone tried this? Realtek drivers are unsigned.

[rosenpete100]

Hi all,

It would be nice if HP were to make a comment - i.e. Are they looking at this problem? Do they think they will be able to solve it? How soon is that likely?

[Dunidar]

Hello Everyone

@bitmap

Was the document you posted helpful for you or is your problem still persisting?

@rosenpete100

This is the HP Forums a self-help option where as a community we help to resolve issues related to HP products. If you wish to contact HP you can do so here. If you are experiencing the same issue as indicated in this thread please provide some basic information so we can assist where we are able. I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number.

How Do I Find My Model Number or Product Number?

http://support.hp.com/us-en/document/c00033108

I would like to thank you both for posting your issue on the HP Forums. Have a great day!

[bitmap]

No, it didnt change anything. I'm still having the same problem. 

Hmmm.

[DanyZaffa]

All of us have the same problem! To resolve the problem we have to wait the new bios, there isn't another escape route!

[Adriarnna]

I think that all many of us are asking for is someone from HP to just say something along the lines of "We are aware of this issue, it is being investigated and we will let you know if something is in the works" or "the investigation is ongoing and I will let you know in xxx weeks if that condition changes."

Please understand the frustration that some of us feel. We thought since our machines ran Windows 8.0 and this update is is an upgrade and not a completely new OS product we should have minimal trouble. We did not expect to be greeted with messages saying that hardware must be changed or firmware requires upgrading which is something beyond the normal ability of the average user.

All we want to know is, is this an issue that will be addressed or does HP consider these models of machine not supported under Windows 8.1?

[MarvinTheRobot]

I agree with Adriarnna. It would be helpful if HP would say something about whether a new BIOS update is coming out or not. If HP is not even planning to fix this problem with a new BIOS version, I frankly have no choice but to revert back to Windows 8.0, and that is not easy to do, considering I will have to re-install all my software and stuff.

[Drifter2013]

Facing the same problem! I'll go and buy a new PC and for sure not HP!!!

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