Recurring wifi issue

[Samyuktha1]

**Subject: Recurring Wi-Fi Connectivity Issue – HP Laptop 15-fd0xxx**

I am experiencing recurring Wi-Fi connectivity issues with my HP Laptop 15-fd0xxx, equipped with a Realtek RTL8852BE Wi-Fi 6 adapter.

The Wi-Fi adapter intermittently disappears from Windows, resulting in Code 10 and Code 45 errors in Device Manager. At times, the Wi-Fi option and available networks disappear completely.

The issue temporarily resolves on its own or after a power reset, but subsequently reappears.

Troubleshooting already performed:

- Reinstalled the HP-provided Realtek wireless LAN driver.

- Uninstalled and re-detected the wireless adapter.

- Performed complete power resets.

- Checked WLAN AutoConfig and wireless radio status.

- Ran HP UEFI Hardware Diagnostics. The Wireless Module test returned a Warning, while the System Fast Test passed.

- Checked Device Manager and PowerShell; the physical Realtek adapter is intermittently not detected at all.

Despite these troubleshooting attempts, the issue continues to recur.

I request HP technical support to investigate this issue and arrange an inspection or repair through an HP-authorised service channel. Please also advise whether onsite service is available for my product.

I would appreciate a support ticket number and confirmation of the next steps.

[SteffenBaierUK]

Hello @Samyuktha1 ,

Welcome to the HP community.

This is a Peer-to-peer community forum and not HP Support. We are all volunteers.

Posting here does not raise a case, and neither can we supply a ticket number.

If no other volunteers reply, I suggest contacting the HP Support organization in your region. Details are in my Signature.

Best Regards

Steffen Baier