• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

hi. i am using this HP system, i am not able to see any Wi-fi icon in it and also there is no adopter installed in the system, only Ethernet connection showing in there 

pls help me regarding this issue.

Thanks

1 REPLY 1
HP Recommended

@Divu2, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Resolving Wi-Fi Issues on HP Systems! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

If you are unable to see the Wi-Fi icon on your HP system and there's no Wi-Fi adapter installed, you can follow these steps to diagnose and resolve the issue:

Check for Physical Switch:

  • Some HP laptops have a physical Wi-Fi switch or button which may be turned off. Ensure it is turned on.

Enable Wi-Fi from BIOS:

  • Restart your computer and enter the BIOS setup by pressing the appropriate key (usually F10 or Esc) during the boot process.
  • Look for Wireless settings and ensure that the wireless adapter is enabled.

Install Wi-Fi Drivers:

  • Go to the HP Support website to download and install the latest Wi-Fi drivers for your particular HP system model.
  • You can use another computer to download the drivers and then transfer them via USB.

Check in Device Manager:

  • Open Device Manager by typing Device Manager in the Windows search bar.
  • Expand the "Network adapters" section and check if the Wi-Fi adapter is listed.
  • If it is not listed, it might be disabled or there could be a hardware issue.

Using HP Support Assistant:

  • If available, use HP Support Assistant to assist in diagnosing the issue. Open HP Support Assistant and run a network check or update your drivers.

Run Windows Troubleshooter:

  • From the Start menu, go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Network Adapter and run the troubleshooter.

Reinstall Network Adapter Driver:

  • In Device Manager, right-click on your network adapter and select "Uninstall device."
  • Restart your computer, and Windows should automatically reinstall the adapter with its drivers.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.