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‎09-01-2021 08:22 PM

HP Recommended
Product: HP Pavilion Notebook - 15-p214dx
Operating System: Microsoft Windows 10 (64-bit)

Hi all!

   I have an issue with my laptop the wifi disconnects from time to time . And when trying to reconnect it, it says can't connect to this network. This really sucks!! I've tried all the things on youtube but it does not work. I have to install the driver from time to time to make it work. This happens to me every day. My laptop is a 2015 product. and my wifi driver is also a 2015 one. does this mean I will have to switch to a new laptop? Please be kind enough to reply to this very quickly

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1 person had the same question
2 REPLIES 2

‎09-01-2021 08:56 PM

HP Recommended

@Navida 

 

The specs of your machine is

 

            https://support.hp.com/au-en/document/c04647511

 

It has Realtek RTL8188EE 802.11bgn Wi-Fi adapter part #  709848-005. Please use the following discussion to get its driver:

 

          https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Realtek-RTL8723BE-RTL8188EE-802-11b-g...

 

Regards.

BH
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‎09-01-2021 09:20 PM

HP Recommended

I did this but it doesn't help it with me it keeps disconnecting

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