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HP Recommended
HP Pavilion Notebook - 15-p138nl (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Hi everyone,

I'm new to the board.

In the last month i had issues with the wifi diver. The wifi would sometimes disappear when i turned on my pc. So yesterday i decided to try to fix the error and i found out that i'd need to unistall it and reinstall it, so i did it.

Windows however would not find the wifi adapter and would not install it, so i went to the driver download section for my pc on this site and istead of the wifi adapter i found this driver:

 

Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers.

I tried to install it, however, near the end of the installation, it would open a cmd window telling me that the install process was under preparation and then, all of a sudden, would disappear together with the install-shield and the hp install-manager would tell me that the driver was correctly installed when, it's actually not, since i can't find it on device manager and in the driver's download section it still appears like if its needed of an installation.

Can somebody please help me?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi

https://support.hp.com/gb-en/product/hp-pavilion-15-p100-notebook-pc-series/7234915/model/7450939/manuals

 

HP Wireless Button Driver

1.1.5.1 Rev.A 4.7 MB Jul 15, 2015 Download

Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers
2023.15.701.2015 Rev.A 32.5 MB Aug 18, 2015 Download
Realtek RTL8xxx Bluetooth Driver
1.0.0.42 Rev.A 58.5 MB Aug 21, 2015 Download

 

Name InterfaceDescription DriverFileName DriverDate DriverVersion NdisVersion
---- -------------------- -------------- ---------- ------------- -----------
WiFi Realtek RTL8723BE 802.11 bgn Wi-Fi Ad... rtwlane02.sys 2019-03-22 2024.0.4.108 6.70
Bluetooth Network Conn... Bluetooth Device (Personal Area Network) bthpan.sys 2006-06-21 10.0.18362.1 6.30
Ethernet Realtek PCIe FE Family Controller rt640x64.sys 2015-05-05 10.1.505.2015 6.40

 

I seem to be on a different version.

 

Hidden Devices.png  If in doubt please ask.

View solution in original post

3 REPLIES 3
HP Recommended

Hi

https://support.hp.com/gb-en/product/hp-pavilion-15-p100-notebook-pc-series/7234915/model/7450939/manuals

 

HP Wireless Button Driver

1.1.5.1 Rev.A 4.7 MB Jul 15, 2015 Download

Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers
2023.15.701.2015 Rev.A 32.5 MB Aug 18, 2015 Download
Realtek RTL8xxx Bluetooth Driver
1.0.0.42 Rev.A 58.5 MB Aug 21, 2015 Download

 

Name InterfaceDescription DriverFileName DriverDate DriverVersion NdisVersion
---- -------------------- -------------- ---------- ------------- -----------
WiFi Realtek RTL8723BE 802.11 bgn Wi-Fi Ad... rtwlane02.sys 2019-03-22 2024.0.4.108 6.70
Bluetooth Network Conn... Bluetooth Device (Personal Area Network) bthpan.sys 2006-06-21 10.0.18362.1 6.30
Ethernet Realtek PCIe FE Family Controller rt640x64.sys 2015-05-05 10.1.505.2015 6.40

 

I seem to be on a different version.

 

Hidden Devices.png  If in doubt please ask.

HP Recommended

Thank you so much! You made my day!😁

HP Recommended

Prego.

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