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‎05-24-2020 04:10 AM - edited ‎05-24-2020 04:12 AM

HP Recommended
Product: HP Pavilion Notebook - 15-p138nl (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone,

I'm new to the board.

In the last month i had issues with the wifi diver. The wifi would sometimes disappear when i turned on my pc. So yesterday i decided to try to fix the error and i found out that i'd need to unistall it and reinstall it, so i did it.

Windows however would not find the wifi adapter and would not install it, so i went to the driver download section for my pc on this site and istead of the wifi adapter i found this driver:

 

Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers.

I tried to install it, however, near the end of the installation, it would open a cmd window telling me that the install process was under preparation and then, all of a sudden, would disappear together with the install-shield and the hp install-manager would tell me that the driver was correctly installed when, it's actually not, since i can't find it on device manager and in the driver's download section it still appears like if its needed of an installation.

Can somebody please help me?

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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