• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-04-2024 03:55 AM

HP Recommended

Hello i need to replace my WiFi card p/NO: 602992-001 (RALINK RT3090BC4 V20A) in a Hp G62 with a modern dual band card. Which is the compatible one? Thanks.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-04-2024 06:56 AM

HP Recommended

Hi:

 

Your notebook has a BIOS whitelist which prevents the installation of any other model Wi-Fi adapter from working other than the one that came with your notebook.

 

If you want dual band Wi-Fi, you will have to use a dual band USB Wi-Fi adapter.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎06-04-2024 06:56 AM

HP Recommended

Hi:

 

Your notebook has a BIOS whitelist which prevents the installation of any other model Wi-Fi adapter from working other than the one that came with your notebook.

 

If you want dual band Wi-Fi, you will have to use a dual band USB Wi-Fi adapter.

Was this reply helpful? Yes No

‎06-05-2024 02:07 AM

HP Recommended

Thanks

Was this reply helpful? Yes No

‎06-05-2024 06:50 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.