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HP Recommended
HP Folio 13-1000ea Notebook PC

HI, I have a HP Folio 13-1000ea Notebook PC with the original intel centrino wireless n1030 wireless module. 

 

I upgraded to Windows 10 a couple of years ago and recently my wireless connection has been very temperamental. It will drop out two to three times a day and the only way I can reconnet is to reset my router. The wireless connection is not to blame as my phone and other devices stay connected. I believe the wireless module has been discontinued and there are no drivers available to update it.

 

Hence I tried to change the wireless module directly for the Intel dual band wireless-ac 7260, however after replacing the wireless module I get the error message: 

 

Wireless Module not supported

The system has deteted a Wireless modue Installed in the system is not supported. System halted. Please remove device and restart.

WLAN Module ID (702)

 
From looking through various forums and previous threads, I understand HP maintain a whitelist to prevent me changing the wireless card, however I would like to know which cards I can use? Can anyone recommend a card I could buy that would be supported?

Many thanks
 
 
3 REPLIES 3
HP Recommended

Hi:

 

When a notebook has a BIOS whitelist, normally the only card that will work is the one that was installed.

 

The only suggestion I can offer would be to try one of the other two cards listed in chapter 3 of your notebook's service manual.

 

c03955793.pdf (hp.com)

 

You must buy the card with that HP part number on it, or it will not work.

 

If I was going to try one of the other two cards listed, this would be the one I would go with first:

 

Atheros 9485GN 802.11b/g/n 1×1 Wi-Fi and 3012 Bluetooth 4.0 Combo Adapter 655795-005

 

At least the Atheros card has W10 Wi-Fi and Bluetooth drivers.

 

The Broadcom card does not have W10 Wi-Fi drivers but has W10 Bluetooth drivers.

 

However, from my understanding W10 may install a driver for the Broadcom card.

 

Search on eBay by the HP part number, not the model of the Wi-Fi card.

HP Recommended

Many thanks, I will try and find an Atheros card and report back!

HP Recommended

You're very welcome.

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