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‎09-01-2024 08:52 AM

HP Recommended

Hi, I have the EliteBook 840 G3 and have installed the Windows 11 Pro on it. I inserted my SIM card but it cannot seem to detect it. Would genuinely be grateful if someone could help. Thank you in advance🤗

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4 REPLIES 4

‎09-01-2024 09:30 AM

HP Recommended

Hi @sh4hvd 

 

 

Although it has the slot SIM , this is not a guarantee that it has the internal WWAN module, you must verify in the Device Manager if you have one of these controllers in networks, if not, you must buy it.

 

HP lt4120 LTE/EVDO/HSPA+ SnapdragonT X5 LTE Mobile Broadband Module 800870-001
HP hs31110 HSPA + Intel Mobile Broadband Module 822828-001

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎09-02-2024 09:13 AM

HP Recommended

Thanks, Resistencia. How do I know if I have the internal WWAN module?

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‎09-02-2024 09:15 AM

HP Recommended

How do I know if I have the internal WWAN module?

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‎09-02-2024 09:15 AM

HP Recommended

As I indicated in my message open the Device Manager, and in networks see if you have any of the two cards, if they are not there you do not have the module.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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