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09-12-2016 07:16 PM - edited 09-12-2016 07:18 PM
It could be that I'm missing something obvious.
But I not only searched from the top folder (C:\SWSetup\sp57965), I also started the search in each subfolder just to make sure (always with "include subfolders" checked).
I can't explain it, but I also can't vouch that what the eBay seller sent me is what he says it is.
Believe me, I don't like losing a fight with a PC. But I do think in this case it bested me -- even with all your help.
By the way, I sent HP's CEO a note about all this. I'm sure he's staying up nights trying to figure out how to improve service to customers.
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