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HP Recommended
HP Envy Notebook 15
Microsoft Windows 10 (64-bit)

I am experiencing slow download speeds (~23 Mbps) on my laptop (a little over 2 years) over the 5GHz wifi network.  However, other family members are getting 38 Mbps over the 2.4GHz network and over 160 Mbps over the 5GHz.  My internet plan is for 150 Mbps.  Any idea what may be the issue?

 

Thanks.

3 REPLIES 3
HP Recommended

Hi

 

Flow Chart Adapters.png

HP Recommended

Thanks.  I updated the driver for the network card and speed went from 22Mbps to 160Mbps.

HP Recommended

Prego.

 

 

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